FAQ
Frequently Asked Questions
Straight answers about solar, savings, warranties, and what to expect — no sales pressure, just the facts.
Getting Started
When is the right time to install a solar panel system?+
Spring or summer is ideal since it lets you build up production credits before winter. Pairing an install with a new roof is also smart timing, since panels carry a 25-year warranty.
What does an ideal home for solar look like?+
A recently replaced roof and no large overhanging trees shading the roof are both good signs your home is a strong fit.
Will my property taxes go up because of solar panels?+
No - in most U.S. states, including ours, solar installations don't trigger a property tax increase.
Savings & Incentives
How much can I save by switching to solar?+
Homeowners typically see lifetime savings in the $90,000-$100,000 range, helped by net metering and state tax incentives.
What is net metering?+
It's a billing mechanism that credits homeowners for electricity their system feeds back into the grid. It's available in most states we serve.
Performance & Maintenance
How many years do solar panels generate power?+
Panels are guaranteed for output through year 25, and most still produce 85%+ of their original output well after that.
Will solar panel installation damage my roof?+
It's rare. Proper installation actually adds a layer of protection to the roof surface, and any damage is covered by our workmanship warranty.
What happens to solar panels at night or during low-sun periods?+
Net metering lets the excess electricity your system produces during the day offset the power you draw at night or in winter.
Is it normal to get alerts when panels are covered in snow?+
Yes, that's expected behavior - production alerts normalize on their own once the snow melts off.
Do I need to worry about solar panels in bad weather?+
Panels are warrantied against roughly 4ft of snow load, 140mph wind, and 1" hail. Anything beyond that is typically covered by homeowner's insurance.
Other Questions
What state and local incentives are available for solar?+
Ohio, Kentucky, Indiana, and West Virginia all have net metering programs that credit you for excess production pushed back to the grid. Several utilities in our service area also offer one-time installation rebates, and Ohio, Kentucky, and Indiana each have solar property tax exemptions so your home's assessed value doesn't increase when you add panels. Your TGE advisor can walk you through exactly what's active in your zip code.
Still Have Questions?
Our team is happy to walk through your specific situation — no pressure, just answers.